About Lili

Real Estate Reception and Client Support Specialist — Lili Crisan

Lili Crisan is a valued member of the Professionals TWT team, serving as the first point of contact for many tenants, property owners, and clients. As a dedicated Receptionist and Client Services Professional, she plays an important role in ensuring the smooth day-to-day operation of the office while delivering exceptional customer service. 

Known for her approachable and friendly nature, Lili assists clients face-to-face, over the phone, and via email, helping to manage enquiries, resolve issues, and provide administrative support across the business. She is committed to creating a positive experience for every client, ensuring they feel welcomed, informed, and supported throughout their interactions with the agency. 

Lili prides herself on being responsive, professional, and solution-focused. Her strong communication and interpersonal skills allow her to build genuine connections with clients, helping them feel heard, understood, and confident that their needs are being addressed. Whether assisting property owners, tenants, or prospective clients, she strives to make every experience as seamless and stress-free as possible. 

Described by colleagues as confident, kind, adaptable, and a fast learner, Lili brings a positive attitude and strong work ethic to everything she does. Her passion for helping others and commitment to excellent service make her an integral part of the Professionals TWT team. 

Outside of work, Lili enjoys cooking, exploring local farmers' markets, playing netball, and catching up with friends over a good coffee and pastry. She values community, connection, and making a positive difference in the lives of others, bringing the same warmth and encouragement to both her professional and personal life.